If an eligible item that you’ve purchased online, eBay or otherwise, doesn’t arrive or doesn’t match the seller’s description, we will look into it. If it's discovered that something is wrong, our Purchase Protection will reimburse you for the full purchase price of the item plus shipping costs.
For more information, see user agreement
You bought a book but got a DVD, you bought a new item but got something that was used, you purchased 3 items but only got 2, the item was damaged during shipping, the item is missing major parts (that the seller didn’t disclose), or you purchased an authentic brand but got a knockoff instead. Tell us.
If the seller has accurately described an item, but you’re just not happy with it, if you fail to open the dispute within 45 days of purchase, or if your account is not in good standing, you are mostly likely not covered.
You’re not liable for unauthorized purchases made from your account if you report an eligible incident within 60 days.
If an order doesn’t arrive or match the description, we’ll reimburse the full cost of eligible purchases and paid shipping costs.
Popular Store Categories:
Vintage Shave Razors
Vintage Fountain Pens
Vintage Bicycle Bags
Vintage Mechanical Pencils
Vintage Home Decor
Vintage Alarm Clocks